FAQ
When will my order ship?
Orders are typically dispatched within 1–2 working days. Pre-orders will ship as soon as stock arrives—estimated dates are shown on the product pages.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates are calculated at checkout.
How can I track my order?
Once your order has shipped, you’ll receive a tracking link via email.
Do you accept returns?
We accept returns within 14 days of delivery for unopened items. Please contact us before returning any products.
What if an item is out of stock?
You can sign up for restock alerts on the product page, or contact us if you’re looking for a specific item—we’re happy to help.
How do pre-orders work?
Pre-order items are reserved just for you and shipped as soon as they’re in stock. You won’t be charged twice for shipping if you order in-stock and pre-order items together—we’ll combine them.
Get in touch
If you have any questions about any of our products or would like to suggest products to put on our store please get in touch. we love to hear from our customers.
email - info@fogofwargames.co.uk